Shipping policy
Shipping Policy
At Gigil, we’re committed to making sure your little ones receive their goodies quickly and safely. Please review our shipping policy below:
Processing Times
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is ready to ship, you will be contacted via UPS Messenger Service with delivery details.
Shipping Rates and Delivery Estimates
Shipping charges are calculated and displayed during checkout based on your location and chosen delivery method.
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Standard and expedited options available
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Delivery times may vary depending on destination
International Shipping
We currently offer international shipping to select countries.
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International shipping fees and delivery times will also be calculated at checkout
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Please note that delivery times can vary due to customs clearance processes
Order Tracking
Once your order has shipped, you will receive a tracking message from the Gigil Team so you can follow your package every step of the way.
Lost or Damaged Items
If your order is lost or arrives damaged, please notify us within 7 days of delivery by emailing info@mygigil.com. We will promptly investigate and do our best to resolve the issue to your satisfaction.
Customs, Duties, and Taxes
International shipments may be subject to import duties, taxes, and customs fees. These charges are not included in the shipping fee and are the customer’s responsibility. Please check with your country’s customs office for more information.